Privacy Policy

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Introduction

Detoxiofiltering operates detoxiofiltering.world to provide corporate culture consulting services to organisations across Australia. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with our consulting products, including the Culture Pulse Assessment, Leadership Alignment Intensive, and Team Dynamics Workshop Series.

We are committed to handling personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using our website, enquiring about our programs, or engaging our consulting services, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

Detoxiofiltering is a corporate culture consulting provider based at 1025 Pascoe Vale Rd, Broadmeadows VIC 3047, Australia. For privacy-related enquiries, you may contact us by phone at +61481485946 or via the contact details listed on our website.

Information We Collect

Information You Provide Directly

When you submit our contact form, request a proposal, or enrol in a consulting program, we may collect personal information such as your name, email address, organisation name, job title, phone number, and the content of your message. If you participate in a Culture Pulse Assessment, we may also collect survey responses, interview notes, and feedback related to your workplace culture.

Information Collected Automatically

When you visit detoxiofiltering.world, we may automatically collect technical information including your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar technologies as described in our Cookies Policy.

Information From Third Parties

In limited circumstances, we may receive personal information about you from your employer or organisation when they engage our consulting services on behalf of their workforce. Such information is handled in accordance with our agreements with the engaging organisation and applicable privacy laws.

How We Use Your Information

We use personal information for the following purposes related to our culture consulting products and services:

Legal Basis for Processing

We process personal information where it is necessary to perform a contract with you or your organisation, where you have provided consent, where processing is required by law, or where we have a legitimate interest in operating and improving our culture consulting services that is not overridden by your privacy rights.

Disclosure of Personal Information

We do not sell personal information. We may disclose personal information to trusted service providers who assist us in delivering our consulting products, such as survey platforms, video conferencing providers, cloud storage services, and payment processors. These providers are contractually required to protect your information and use it only for the purposes we specify.

We may also disclose personal information where required by law, regulation, court order, or government authority, or where necessary to protect the rights, property, or safety of Detoxiofiltering, our clients, or others.

Cross-Border Data Transfers

Some of our service providers may store or process data outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure that recipients handle the information in a manner consistent with the Australian Privacy Principles, including through contractual safeguards.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to deliver consulting programs, maintain business records, and comply with legal requirements. Assessment data and workshop materials are typically retained for a period of seven years unless a shorter retention period is agreed with your organisation or required by law.

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, encrypted connections, secure storage environments, and staff training on data handling practices. While we strive to protect your information, no method of transmission over the internet is completely secure.

Your Rights

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, request correction of inaccurate information, and lodge a complaint if you believe we have handled your information improperly. To exercise these rights, please contact us using the details on our website. We will respond to your request within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Children's Privacy

Our culture consulting services are directed at organisations and adult professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our consulting products, legal requirements, or business practices. The updated version will be posted on detoxiofiltering.world with a revised date. We encourage you to review this page periodically.

Contact Us

For questions about this Privacy Policy or how we handle personal information related to our culture consulting programs, please contact Detoxiofiltering at 1025 Pascoe Vale Rd, Broadmeadows VIC 3047, Australia, phone +61481485946.